Four One Safety Solutions is a specialist consultancy based in Glasgow and Ayrshire, offering Health, Safety, Training, and Management System services to clients across the UK. Their expertise spans multiple sectors including Construction, Rail, Private Healthcare, and Demolition, where they help businesses stay compliant, safe, and operationally efficient.

When Four One Safety Solutions first approached NovaBytes, they were struggling with a OneDrive sync issue that was disrupting file access and causing frustration across their team. The company had been recommended to us by one of our existing clients, Total Control Security.

Managing Director Darren Philipson explained that they were unhappy with their current IT support arrangement. They felt they were paying for services they didn’t understand and weren’t seeing tangible benefits from. The core concern was that IT wasn’t supporting their business; it was slowing them down.

Beyond the OneDrive issue, their website lacked a content management system (CMS), which made it difficult to post blogs or update pages without external help. It was clear they needed both fast, reliable IT support and a more flexible digital platform to support future growth.

NovaBytes began by resolving the OneDrive synchronisation failures. We quickly identified the root causes and reconfigured the Microsoft 365 setup across the business, ensuring that all users had consistent access to files and could work without the risk of overwriting or losing documents.

Once this was stabilised, we reviewed and streamlined the wider Microsoft application environment, ensuring tools like Teams, Outlook, and SharePoint were set up to support collaboration, not hinder it. These changes have helped Four One Safety Solutions focus on their day-to-day operations without the worry of IT disruptions.

Recognising the limitations of their existing website, we also began redevelopment work to integrate a modern, easy-to-use CMS. This will allow their team to upload blog content and updates themselves, keeping their website fresh and engaging without relying on third parties.

In the background, we’re conducting ongoing cyber security reviews to ensure that the business remains protected against evolving threats. Our proactive approach means vulnerabilities are identified and addressed before they become problems.

On the IT support side, our team has consistently delivered quick, effective resolutions; typically solving issues within 10 minutes of being reported.

With their Microsoft environment stabilised and IT support handled by NovaBytes, Four One Safety Solutions has regained confidence in their technology setup. Managing Director Darren Phillipson noted, “The difference in service has been huge and everything just works now. When something does come up, it’s sorted before it becomes an issue.”

Thanks to NovaBytes, Four One Safety Solutions can now focus fully on delivering their core services, supported by an IT foundation that’s fast, secure, and future-ready.